Shipping Policy

 

Domestic & International Shipping: Shipping is calculated at checkout for your location, you'll have a few options to choose based on how quickly you’d like to receive your item. Please note that the products at Aleaure are fulfilled by various vendors and not all will ship at the same time or arrive in the same package. 

Processing Orders: All products are made once an order is placed. Please allow 2-6 weeks for arrival.. During peak season such as the holidays your order may take longer due to volume and backorder.   

Our Guarantee: At Aleaure, we care about making you happy with your purchases and stand behind our work. If you are not happy for any reason we will fix it! Please reach out to us at info@aleaure.com with your issue and we will address it immediately. 

Returns & Refunds: Aleaure’s ultimate goal is to stand behind our products while making our customers happy.  We want our customers to be satisfied with our response to their needs.  We’ll always do our best to take care of our customers by dealing with them fairly and reasonably. 

We offer returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Please contact our Customer Care department at info@aleaure.com to initiate the return process.  Our return and exchange policy is:

  • Returned items must be unworn and unused.
  • Discounted items sales are final and cannot be returned or exchanged unless they arrive with shipping damage.
  • Custom items cannot be returned or exchanged unless they arrive with shipping damage.

Privacy Notice: Aleaure is committed to respecting the privacy rights of online visitors to our Site. Aleaure also recognizes the importance of protecting information collected about you. While visiting the Aleaure site, we may ask you to register and/or provide information that personally identifies you, including but not limited to any name, address, telephone number, email address, birth date, credit card or payment information, or other information that could be used to contact you or any other identifying information that you may disclose to Aleaure for purposes of interacting with our site, including, for example, when you ask for information, enter a contest, order our products, or download material ("Personal Information"). If you choose to provide Aleaure with your Personal Information, it will permit us to make your use of our site and services more enjoyable. Aleaure uses your Personal Information to help you quickly find goods, services, or information on the site. 

 

There is a technology called "cookies" which can be used to provide you with tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Some Aleaure pages may use cookies so that we may better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Aleaure may also track the domains from which this site is visited and use that data to analyze trends and statistics for our own internal business purposes. Unless otherwise required by law, Aleaure does not disclose any Personal Information to third parties. However, Aleaure reserves the right to make exceptions, such as when we believe that an emergency, illegal activity or some other reasonable basis exists for notifying or providing such information to the appropriate authorities.


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